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Is there any room available for 3 people?
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Is there any room available for 5 people?
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What kind of bed will be used if there were more than 3 people?
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What should I do if I want to change the reservation?
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What should I do if I forgot the reservation number?
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Can we assign the floor and the view?
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What is the Check-in and Check-out time?
*There are times when it differs by the accommodation plan. Please be forewarned.
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Can we have the check out extension?
Within one hour 10% of the room rate
Within two hours 20% of the room rate
Within three hours 30% of the room rate
Within six hours 50% of room rate
More than six hours 100% of the room rate
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When is the deadline of the cancellation and how much is the cancellation fee?
Reservation which is made by our resort or by our homepage.
Cancellation fee is different regarding to the plan. When you made the reservation there will be an introduction of the cancellation fee.
If you made the reservation on this site please read the detail introduction of every plan, and if you have any other questions please feel free to contact us by the reservation center number which listed on the bottom of this page.
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How about the parking fee?
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Is internet available in the room?
*The personal computer which is not with the Wi-Fi function but LAN port, equipment for Wi-Fi is available at the hotel. Please contact the front desk for details.
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Is there any celebration plan available for the birthday or the wedding anniversary?
If the date is quite close please contact the reservation center at the bottom of the page.
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Rental baby goods.
*The cribs is available for up to 12 months infant.
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What is the rates when we bring the children?
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Is there any rental CD player or DVD player?
However, the number is limited, you have to make a reservation in advance by the reservation center (at the bottom of this page).
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Luggage delivery by courier service before your arriving.
Kanucha Bay Hotel & Villas, Abu 156 -2,Nago City, Okinawa, Japan. 905 2263
HP: 0980-55-8880
*Please send the golf stuffs to the following address when you are using the Kanucha golf coures.
Kanucha Golf Couse, Abu 156 -2,Nago City, Okinawa, Japan. 905 2263
HP: 0980-55-8888
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How about the massage room?
About the reservation and inquiry, please contact us for details.

